With over 100K customers and counting, we’ve grown by listening to what matters most to you — a simple, reliable, and enjoyable shopping experience. At POSH PEOPLE, your satisfaction drives everything we do.
We put great care into presenting our products clearly — from the images to the descriptions — so you can shop with confidence. We encourage you to review all product details thoroughly before placing your order to ensure you’re getting exactly what you need.
Placing an order means you’re comfortable with and agree to our policies and terms.
Friendly Reminder: Please double-check your selection before completing your purchase.
Exchange Policy :-
1. Eligibility for Exchange:
If your are not happy with our product we can offer you a 48 Hours exchange on all products except tempered glass, camera lens protector, items sold in sales & offers.
- Items eligible for exchange must be unused, and returned in their original packaging with all tags intact.
- Sale, discounted, and coupon-based items are not eligible for exchange.
2. Exchange Process:
- Contact us via email at support@poshpeople.in or Whatsapp on 9727277896.
- We offer an paid exchange only which consist a reverse pickup service and a new courier charge with a processing fee of INR 200/- which is mandatory. If reverse pickup is unavailable in your area, you will need to self-ship the item to the address provided by our team. Once the product is recieved at our end, then only we can send a new exchange parcel.
- Ensure the product is securely packed to avoid damage during transit.
Once we receive and verify the product’s condition, your exchange request will be processed within 7 business days.
- If the requested size or product is unavailable, a credit voucher will be issued, valid for 30 days.
3. Exclusions:
Please note that an exchanged product cannot be exchanged again. Second-time exchanges for any product are not allowed.
Return Policy :-
- Kindly Note we dont have any Return Policy. We only have Paid Exchange available. Kindly refer above for the Exchange procedure.
Damaged or Incorrect Products :-
If you receive a damaged, defective, or incorrect product, please contact our customer support ( email at support@poshpeople.in or Whatsapp on 9727277896 ) within 48 hours of delivery with your order number and clear photos/videos of the issue. We will review the request and provide an appropriate resolution.
Cancellation Policy :-
1. Order Cancellations:
- Prepaid orders can be canceled within 24 hours of placement for store credit or design change only**
- COD orders can be canceled within 24 hours of placement.
- For cancellations, Contact us via email at support@poshpeople.in or Whatsapp on 9727277896
Important Notes
1. Processing Fees:
- Exchanges incur a non-refundable fee of INR 200/- .
2. Non-Returnable/Exchangeable Items:
- Sale items like discounted items, and purchases made with promotional codes are non-returnable and non-exchangeable.
3. Damaged or Missing Items:
- Report any issues within 48 hours with an unboxing video and photos. Our team will resolve the matter promptly.
Notes :-
- Exchange requests that do not meet the above conditions may be declined.
- Shipping timelines for exchanged products may vary depending on your location.
- We reserve the right to modify this policy at any time without prior notice.
Need More Help?
Our customer support team is here to assist you!
Call / Whatsapp :- +91 9727277896
Email :- support@poshpeople.in
Timings :- 10:00 AM to 7:00 PM ( Monday to Saturday )